Accessibility Statement

Regenex Asia Sdn Bhd is committed to ensuring that regenexasia.com is accessible to everyone, including people with disabilities. We believe that equal access to medical information and enquiry processes is essential — particularly in healthcare.

Our Approach

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. While we may not yet meet every guideline in full, we are continuously reviewing and improving our website's accessibility.

Actions We Are Taking

Auditing website code and layout for accessibility best practices
Adding descriptive alt text to all meaningful images
Ensuring colour contrast meets WCAG AA requirements
Supporting full keyboard navigation across all pages and forms
Properly labelling all form fields for screen readers
Providing clear, descriptive link text and button labels
Structuring content with proper heading hierarchy
Ensuring interactive elements are accessible via keyboard and screen reader
Conducting periodic accessibility testing

Medical Content Accessibility

Given our medical content, we take particular care to ensure that medical terminology is explained in accessible language, treatment comparison tables are readable by screen readers with proper headers, the enquiry form is fully accessible, and important safety information is not hidden behind interactive elements.

Known Limitations

Embedded third-party tools may have their own accessibility limitations
Some older blog content may not yet be fully audited
PDF documents may not be fully accessible — alternative formats available on request
The product selector tool may have limited screen reader compatibility during initial launch

Multilingual Accessibility

Our website is currently in English. As we develop multilingual content, we will apply the same accessibility standards to all language versions.

Feedback and Assistance

If you encounter accessibility barriers, require content in an alternative format, or need assistance, contact us:

Email: enquiry@regenexasia.com
Subject: "Accessibility Feedback"
Regenex Asia Sdn Bhd, Kuala Lumpur, Malaysia

We aim to respond within five (5) business days.

Continuous Improvement

Accessibility is a continuous commitment. We regularly evaluate our digital content and update our standards to promote inclusivity for all visitors.