Terms of Service — Regenex Asia

Welcome to Regenex Asia Sdn Bhd ("Regenex Asia," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website https://regenexasia.com and any related content, tools or services. By accessing or using the website, you agree to these Terms. If you do not agree, you must not use our Service.

1. Privacy Policy

We respect your privacy and take patient confidentiality seriously. Please review our Privacy Policy to understand how we collect, handle and protect your personal and medical data.

2. Medical Information Disclaimer

The information provided on this website is for educational and informational purposes only and should not be considered medical advice, diagnosis or treatment. Regenerative and cellular therapies may produce varying outcomes depending on the patient's medical condition, age and overall health. Individual results may vary and no specific results can be guaranteed.

Some applications described on this website may still be under clinical research or evolving medical practice depending on jurisdiction. Treatments are described as supportive, regenerative or investigational where applicable.

Patients should always consult a qualified healthcare professional before making any treatment decisions. Nothing on this website creates a doctor-patient relationship. Submitting an enquiry does not constitute a booking or treatment agreement.

3. No Guaranteed Outcomes

We do not guarantee specific medical outcomes from any treatment described on this website. Results vary based on individual conditions, medical history, age and health status. Published research outcomes cited reflect clinical study populations and may not predict individual results.

4. Regulatory Compliance Statement

Regenex Asia Sdn Bhd operates under approval from the Malaysian Ministry of Health (KKM) as a licensed cell therapy laboratory. Our facility is cGMP-certified and subject to regular regulatory inspections.

Our products are regulated under Malaysian law. They do not individually hold approval from the U.S. FDA, European EMA, UK MHRA, Australian TGA or any other foreign regulatory body unless specifically stated. The cGMP manufacturing standard we maintain is equivalent to the quality framework required in these jurisdictions, but the regulatory approval pathway is different.

5. Use License

You are granted a limited, non-exclusive and revocable licence to access and use website content for personal, non-commercial purposes. You may not modify, reproduce, redistribute, decompile or mirror materials without written permission. This licence terminates if you violate these Terms.

6. Acceptable Use

You agree not to misuse the Service or engage in activity that could harm, disable or impair the website — including data scraping, unauthorised access, spam or distribution of malicious software.

7. Disclaimer of Content

All materials are provided "as is" for informational purposes. We make no warranties regarding accuracy, reliability or completeness. Scientific and medical content reflects our understanding at the time of writing and may not reflect the most current developments.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content, data handling or practices.

9. Intellectual Property

All content — including design, text, graphics, images, code, product names and branding — is the property of Regenex Asia Sdn Bhd or its licensors.

10. Patient Privacy and Consent

Any patient case studies, treatment images or testimonials are published only with full informed consent. Patient confidentiality is maintained in accordance with Malaysian law and international standards. See our Privacy Policy.

11. Investment and Financial Disclaimer

Forward-looking statements regarding company growth, market potential or future developments are projections, not guarantees. Nothing on this website constitutes an offer of securities or investment advice.

12. Communications

By submitting an enquiry, you consent to receive electronic communications related to your enquiry, treatment or partnership. You can opt out of non-essential communications at any time.

13. Warranty Disclaimer

The Service is provided "as is" and "as available." We make no warranties regarding performance, accuracy, security or uninterrupted access.

14. Limitation of Liability

To the fullest extent permitted by Malaysian law, Regenex Asia Sdn Bhd and its directors, officers, employees and affiliates will not be liable for any indirect, incidental, consequential or special damages arising from your use of the Service.

15. Changes to Terms

We may update these Terms periodically. Continued use following changes constitutes acceptance. Material changes will be announced on the homepage or via email.

16. Governing Law

These Terms are governed by the laws of Malaysia. Disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

17. Contact Information

Regenex Asia Sdn Bhd
Kuala Lumpur, Malaysia
Email: enquiry@regenexasia.com
Website: https://regenexasia.com